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The player has a difficulty along with his withdrawal. We rejected the grievance since the player didn't reply to our messages and questions.
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The participant from Portugal is struggling to ask for a withdrawal. We rejected the grievance as the player failed to reply to our messages and inquiries.
The participant from Italy has submitted all the documents necessary to the verification. Even so, he’s dealing with issues withdrawing his funds.
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The participant from Italy is enduring troubles withdrawing his funds. Participant’s grievance continues to be fixed correctly.
Eles conversaram com um representante chamado Dave que, apesar de não ter registro do pedido de encerramento anterior, procedeu ao encerramento da conta. O jogador sugeriu que o cassino implementasse ferramentas de jogo responsável e facilitasse o encerramento da conta. Em seguida, a conta do jogador foi encerrada, resolvendo o problema.
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The player from Germany requested a withdrawal lower than two months just before distributing this grievance. The payment hasn’t been processed but. The participant later on verified which the withdrawal was processed efficiently, as a result we marked this grievance as settled.
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